Terms of service

Overview

This website is operated by Blue Yarn Studio. Throughout the site, the terms “we,” “us,” and “our” refer to Blue Yarn Studio. By visiting our website and/or purchasing from us, you agree to be bound by these Terms of Service.

If you do not agree to all the terms and conditions, you may not access the website or use our services.

Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your country or region, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction.

Products and Availability

We specialise in yarn, craft supplies, and related creative materials.

We make every effort to display product descriptions, colours, and availability as accurately as possible. However, we do not guarantee that all information is error-free.

We reserve the right to:

  • Limit quantities of any product
  • Modify or discontinue products at any time
  • Update product descriptions or pricing without notice

Pricing and Payments

We reserve the right to change prices at any time without notice.

Payment must be received in full before an order is processed and shipped.

Shipping and Delivery

Shipping times provided are estimates only and may vary depending on location and postal service delays.

We are not responsible for delays caused by carriers, customs, or events outside our control.

Once an order has been shipped, risk of loss passes to the customer.

Returns and Refunds

Please refer to our Refund Policy for full details regarding returns, exchanges, and refunds.

Intellectual Property

All content on this website, including images, branding, text, product descriptions, and logos, is the property of Blue Yarn Studio and may not be copied, reproduced, or used without written permission.

User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your account details and for all activities under your account.

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

Limitation of Liability

Blue Yarn Studio shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

All products are used at the customer’s own discretion and responsibility.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon being posted on this page.

Contact Information

If you have any questions about these Terms, please contact us:

Email: Lucyblue@blueyarnstudio.co.uk